Renty

Privacy Policy

Issued on October 30, 2026

This notice applies to the Renty marketplace for Belgium. "Renty", "we", "us", and "the Site" mean the platform. It describes personal information that may be handled when you browse, register, write to support, or send a booking request.

This notice in short

Read it before you submit personal details. If you disagree, leave the Site.

What the Site may log

Server logs and similar tools may store IP address, device type, cookie identifiers, and pages visited. These records help keep the Site reliable.

What a visitor may send

  1. Identity details , including name and date of birth
  2. Contact details , including email, phone, or a messaging app number
  3. Documents , including a driving licence or identity document when a request needs them

Provide accurate information. Not every form uses every field.

Everyday uses

  • operate accounts and marketplace pages
  • pass a booking request to the relevant car rental provider
  • answer support messages
  • protect the Site against misuse
  • comply with applicable legal duties

Support companies and rental providers

We may share what a task requires with companies that host the Site, send messages, or measure visits, and with the car rental provider shown in the booking. Applicable law may also require or permit disclosure.

Payment companies

Payment service providers may process card details to complete a payment. Renty does not intend to use those details for unrelated purposes.

Care of stored information

We use reasonable technical and organisational measures. Absolute security cannot be promised.

Time limits on storage

Records remain for as long as they are reasonably needed for the original purpose, including ordinary operations and legal needs. After that, we delete or anonymise them where practical.

Cookies explained simply

Cookies are small files that can keep you signed in, store preferences, and help measure traffic. You can usually control them in the browser. Some features may not work if cookies are blocked.

Writing to us about privacy

Subject to applicable law, you may ask for access, correction, deletion, or a limit on certain processing. Identity checks may apply, and some requests may be refused where the law allows.

A single update path

Updates appear on this page only. The issued date at the top changes when the text changes.

Contact

Privacy questions for this marketplace: